Cancel Claude Pro step by step
-
1
Log in at claude.ai.
-
2
Open Settings → Billing.
-
3
Click Manage subscription to open the billing portal.
-
4
Choose Cancel plan and confirm.
Before you cancel
Refunds: No partial refunds; Pro access continues until the end of the billing period.
After cancelling: Conversations are kept on the free plan; usage limits just drop back to free-tier levels.
Good to know: Subscribed through the mobile app? Cancel through the App Store / Google Play instead.
Subscribed through the App Store or Google Play?
Subscriptions billed through Apple or Google can only be cancelled in the store, not on the service's website. iPhone/iPad: Settings → your name → Subscriptions. Android: Play Store → profile icon → Payments & subscriptions → Subscriptions. Deleting the app never cancels the billing.