AI & productivity · around $8.75+/mo per user

How to cancel Slack Pro

The exact steps to cancel Slack Pro on the web, plus what happens to your account, refunds, and the official cancellation page.

Open the official Slack Pro cancellation page

Cancel Slack Pro step by step

1
A workspace owner opens the workspace menu → Tools & settings → Billing.
2
Go to the Plans tab.
3
Select Change plan → Downgrade to the free plan.
4
Review the downgrade details and confirm.

Before you cancel

Refunds: Slack credits unused prepaid time as account credit on downgrades (fair billing) rather than refunds.

After cancelling: Message history beyond 90 days becomes hidden (not deleted) on the free plan; apps over the limit are disabled.

Good to know: Slack's 'fair billing' already stops charging for deactivated members — deactivate unused seats before deciding to downgrade the whole plan.

Subscribed through the App Store or Google Play?

Subscriptions billed through Apple or Google can only be cancelled in the store, not on the service's website. iPhone/iPad: Settings → your name → Subscriptions. Android: Play Store → profile icon → Payments & subscriptions → Subscriptions. Deleting the app never cancels the billing.

Frequently asked questions

Will Slack Pro refund me if I cancel early?

Slack credits unused prepaid time as account credit on downgrades (fair billing) rather than refunds.

What happens after I cancel Slack Pro?

Message history beyond 90 days becomes hidden (not deleted) on the free plan; apps over the limit are disabled.

I subscribed through the App Store or Google Play — where do I cancel?

Subscriptions billed through Apple or Google can only be cancelled in the store, not on the service's website. iPhone/iPad: Settings → your name → Subscriptions. Android: Play Store → profile icon → Payments & subscriptions → Subscriptions. Deleting the app never cancels the billing.

Cancelled Slack Pro? Make it count.

Add your remaining subscriptions to SubTrack and get a renewal reminder before the next one charges you. Manual tracking, no bank access needed.

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